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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bart Brown

November 15, 2024

5  out of  5
rating by Bart Brown
"I have been a State Farm Client for Fifty Years and have had excellent service and peace of mind throughout."
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Alfredo Portillo

November 14, 2024

5  out of  5
rating by Alfredo Portillo
"Verigood"
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Viviana Betito

November 7, 2024

5  out of  5
rating by Viviana Betito
"Gillian was very accommodating with my request and patiently listening to my queries."
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Jessica Bailey

October 17, 2024

5  out of  5
rating by Jessica Bailey
"Gillian and Floribel are great! Very responsive and always helpful. I have not regretted switching my policies over to State Farm at all!"
We responded:
"Hi Jessica, Thank you so much for your wonderful feedback! We are thrilled to hear that Floribel and Gillian have provided you with great service and have been responsive and helpful throughout your experience with State Farm. At Floribel Ferreira - State Farm Insurance Agency, we strive to deliver exceptional customer service, and we are delighted to know that Floribel and Gillian have met your expectations in this regard. We are thrilled that you have not regretted switching your policies over to State Farm. Your satisfaction and peace of mind are our top priorities, and we are committed to providing you with the best insurance coverage and support. Thank you for choosing State Farm and for your kind words about Floribel and Gillian. We truly appreciate your trust and look forward to continuing to serve you with the same level of excellence."
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AnGrace Martin

September 26, 2024

5  out of  5
rating by AnGrace Martin
"Destiny, Gillian and staffs in office are super friendly 👌 always goes beyond I'm satisfied with my policies and this agency."
We responded:
"Hi AnGrace, thank you for taking the time to share your positive experience with our office staff. We are delighted to hear that they have been super friendly and have consistently gone above and beyond to ensure your satisfaction with your policies and our agency. At Floribel Ferreira - State Farm Insurance Agency, customer service is our top priority, and we are thrilled to know that our team's efforts have made a difference for you. We will make sure to pass along your kind words to our staff. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. We appreciate your support and look forward to continuing to serve you in the future. Best regards"
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Rachelle Kelley

September 24, 2024

5  out of  5
rating by Rachelle Kelley
"State Farm was the cheapest I was quoted when seeking insurance. Everytime I've reached out for anything they've gotten back to me very quickly. Everyone I've dealt with have been very respectful and helpful. It's definitely a pleasure. Thanks for all you do!"
We responded:
"HI Rachelle, thank you so much for taking the time to share your positive experience with State Farm. We are thrilled to hear that we were able to provide you with the most competitive insurance quote and that our team has consistently delivered prompt and efficient service. At Floribel Ferreira - State Farm Insurance Agency, we strive to maintain a culture of respect and helpfulness, so it is truly rewarding to know that you have found our staff to be respectful and supportive throughout your interactions. We greatly appreciate your kind words and the opportunity to serve you. Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We are here to help. Thank you for choosing Floribel Ferreira - State Farm Insurance Agency."
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Sandie Clary

September 4, 2024

5  out of  5
rating by Sandie Clary
"Outstanding, professional, efficient, experienced, friendly service in all facets of their business. Simply the best."
We responded:
"Hi Sandie, we truly appreciate your review and are delighted to hear that you found our service outstanding, professional, efficient, experienced, and friendly. Providing exceptional service in all aspects of our business is our top priority here at Floribel Ferreira - State Farm Insurance Agency, and we are glad that we were able to meet your expectations. Your feedback motivates us to continue delivering the best possible experience to our customers. We appreciate your support and look forward to serving you again in the future."
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Karen Reling

September 4, 2024

5  out of  5
rating by Karen Reling
"Gillian was very professional and helpful. She resolved my issue that I called in for in a very timely manner."
We responded:
"Hi Karen, We truly appreciate your feedback! We are delighted to hear that Gillian provided you with professional and helpful service, promptly resolving the issue you called in for. At Floribel Ferreira - State Farm Insurance Agency, we strive to deliver exceptional customer service and ensure that our customers' needs are met efficiently. We are thrilled that Gillian was able to address your concern in a timely manner. Your satisfaction is our top priority, and we are grateful for the opportunity to assist you. If you have any further questions or need further assistance with your insurance needs, please don't hesitate to reach out to us. Thank you for choosing us, and for your kind words about Gillian. We appreciate your support and look forward to serving you again in the future."
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Ray Garcia

August 24, 2024

5  out of  5
rating by Ray Garcia
"Gillian was very polite and professional in discussing things concerning insurance on two of my vehicles, she has always been very polite and sincere in discussing matters of my cars."
We responded:
"Thank you for shouting out Neal and his ability to assist you with your auto insurance needs! Thank you for giving us the opportunity to provide you with such great service! - Floribel, State Farm insurance agent Newport Beach"
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Robert Kimball

August 23, 2024

5  out of  5
rating by Robert Kimball
"I would like to show my appreciation to Gillian and Daisy at this office for their kindness and attentiveness to my inquiries over the years. Thank you for the help during my auto and renters insurance needs."
We responded:
"Hi Robert - Thank you for your kind message expressing your appreciation for Gillian and Daisy at our office. We are delighted to hear that their kindness and attentiveness have made a positive impact on your experience with us. Gillian and Daisy are indeed exceptional team members here at Floribel Ferreira's State Farm Insurance Agency, and we are proud to have them on board. They consistently strive to provide outstanding service and go above and beyond to assist our valued clients like yourself. We understand that navigating through auto and renters' insurance can sometimes be a complex process, and we are glad that Gillian and Daisy were able to provide the help you needed. Their expertise and dedication enable us to deliver the highest level of service to our customers. Your feedback is greatly appreciated, as it motivates us to continue providing excellent customer care. We will make sure to pass on your kind words to Gillian and Daisy, as it will undoubtedly serves as a source of encouragement for them. Once again, thank you for taking the time to share your appreciation. Should you have any further inquiries or require any additional assistance, please do not hesitate to reach out. We are always here to help."
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William Taylor

August 12, 2024

5  out of  5
rating by William Taylor
"I was having a bit of trouble, then a rep name of Gillian took charge worked late and solved all issues. Glad to be with State Farm."
We responded:
"Hi William - Thank you for sharing your experience and leaving a positive review. We are thrilled to hear that Gillian went above and beyond to assist you and resolve all of your issues. Our team takes great pride in providing exceptional customer service, and we are delighted that you are satisfied with the support you received. We are glad to have you as a valued customer and look forward to continuing to serve you. If you need any further assistance in the future, please don't hesitate to reach out. Thank you again for choosing Floribel Ferreira's State Farm Insurance Agency for your insurance needs."
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Bobby Schulze

August 9, 2024

5  out of  5
rating by Bobby Schulze
"Daisy was very patient and supportive."
We responded:
"Hi Bobby - Thank you for taking the time to leave a 5-star review. We greatly appreciate your feedback. We are glad to hear that Daisy provided you with excellent service, being patient and supportive throughout your experience. We strive to ensure that our team members here at Floribel Ferreira's State Farm Insurance Agency offers the highest level of assistance and customer care. If you have any further questions or need any additional support, please do not hesitate to reach out to us. Thank you once again for your kind words."
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Mark Reeves

August 7, 2024

5  out of  5
rating by Mark Reeves
"Daisy Arenal, State Farm Insurance, Multiple Line Representative was very helpful, knowledgeable, and professional in helping me obtain my car insurance renewal. Thank you. 5 stars! 😃"
We responded:
"Hey Mark! Thank you for the kind words, Daisy is our office manager and a total rockstar! We are glad that she was able to help with your car insurance renewal and thank you for trusting us with your car insurance coverage!"
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Matthew Jepsen

August 7, 2024

5  out of  5
rating by Matthew Jepsen
"We are longtime members of State Farm. Floribel and her team have been terrific to work with. Gillian Lopez is always a quick phone call or text away to quickly address our ever changing family and business needs! They are all so easy to work with and are on top of having us covered!"
We responded:
"Hi Matthew! We are so happy to hear that we have kept meeting your expectations! Thank you for being a long time State Farm customer and trusting our office with your insurance needs. Like a good neighbor, the Ferreira Insurance agency is here for you!"
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Susan Lavelle

July 15, 2024

5  out of  5
rating by Susan Lavelle
"Great customer service."
We responded:
"Hi Susan, Thank you for the positive 5-star review! We strive to provide excellent customer service here at Floribel Ferreira - State Farm Insurance Agency and are glad to hear that you had a great experience. If you have any further questions or need assistance with any other insurance products, feel free to ask."
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Jamie Norov

June 19, 2024

5  out of  5
rating by Jamie Norov
"Best experience ever"
We responded:
"Jamie, Thank you so much for your amazing 5-star review! We are absolutely thrilled to hear that your experience with us was the best ever. At Floribel Ferreira - State Farm Insurance Agency, our goal is to provide exceptional service and create memorable experiences for our customers. It is truly gratifying to know that we succeeded in achieving that for you. Your kind words mean the world to us and will be shared with our dedicated team. We are committed to continuous improvement and your feedback motivates us to keep delivering outstanding service. We are honored to have had the opportunity to serve you and look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out to us."
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Gina Christiansen

June 12, 2024

5  out of  5
rating by Gina Christiansen
"Gillian is always so nice to work with and always gets me the information I need so quickly! She provides great customer service that we appreciate!! : )"
We responded:
"Gina, Thank you for your kind words and for taking the time to leave Gillian, and us such a lovely review! We are thrilled to hear that you find working with us to be a consistently positive experience. At Floribel Ferreira - State Farm Insurance Agency, we prioritize providing excellent customer service and ensuring that our clients receive the information they need in a timely manner. It brings us great joy to know that we have met your expectations in these areas. Your appreciation for our efforts means a lot to us and will be shared with our team. We are dedicated to delivering exceptional service and making sure that every interaction is a positive one. We truly value your business and the trust you have placed in us. Should you require any further assistance or have any additional questions, please do not hesitate to reach out to us. We are always here to help. Once again, thank you for your kind words. We look forward to continuing to serve you with the same level of excellence."
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Carlos Nery

May 14, 2024

4  out of  5
rating by Carlos Nery
"muita boa com bastante entendemento."
We responded:
"Thank you for the review Carlos !"
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Don Schukei

April 29, 2024

5  out of  5
rating by Don Schukei
"Daisy Arenal was the best to work with. Knowledgeable, helpful, funny and polite. Definitely pleasure to work with her."
We responded:
"Don, Thank you so much for your wonderful feedback! We are thrilled to hear that your experience working with Daisy was exceptional. Daisy is truly an asset to our team. Her knowledge, helpfulness, sense of humor, and polite demeanor are qualities we greatly value. We are delighted that she was able to provide you with a positive and enjoyable experience. Your kind words will be shared with Daisy, as they serve as a great motivation for her and the rest of our team. We are committed to delivering outstanding service and ensuring that every interaction is a pleasure for our customers. Thank you for choosing Floribel Ferreira - State Farm Insurance Agency and for taking the time to recognize Daisy's efforts. We appreciate your support and look forward to serving you again in the future."
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David Oh

April 26, 2024

5  out of  5
rating by David Oh
"Working with Daisy there was a pleasure. While I'm not happy my rates went up, I know rates went up everywhere. She did her best to help me save money."
We responded:
"Hi David, Thank you for your feedback and for acknowledging Daisy's exceptional service. We appreciate your understanding regarding the rate increase, and we understand that it can be frustrating. At Floribel Ferreira - State Farm Insurance Agency, we constantly strive to provide the best value for our customers while also considering market conditions that may necessitate rate adjustments. We're glad to hear that Daisy did her best to assist you in finding ways to save money despite the increase. We truly value your loyalty and appreciate your patience and understanding. If there's anything else we can do to ensure your satisfaction or if you have any further questions, please don't hesitate to reach out to us. Thank you for choosing Floribel Ferreira - State Farm Insurance Agency and for your kind words about Daisy. We remain committed to serving you with the utmost care and providing you with the best service possible."
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y v

April 18, 2024

5  out of  5
rating by y v
"I had the best agent Floribel, Stephanie her whole team are efficient, knowledgeable. Thank you. L. Keep up the awesome job."
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JEFF HARRIS

April 5, 2024

5  out of  5
rating by JEFF HARRIS
"Gillian rendered quick efficient service. I also received something I have been needing for a long time. Prices were fair. Service was exceptional. I’m a happy customer. I strongly recommend this Agent for anybody that’s being overcharged for all your insurance needs. Thanks again, Jeffrey Harris"
We responded:
"Hi Jeffrey, Thank you so much for your amazing review! We are thrilled to hear that Gillian provided you with quick, efficient service and helped you obtain something you've been needing for a long time. At Floribel Ferreira - State Farm Insurance Agency, we strive to offer fair prices and exceptional service to all our valued customers. We are delighted to know that we have met your expectations in these areas. Your recommendation means the world to us and we truly appreciate your trust in our agent, Gillian. We are committed to delivering top-notch service and ensuring that our customers receive the best value for their insurance needs. Thank you for choosing Floribel Ferreira - State Farm Insurance Agency and for your kind words. We are grateful for your support and look forward to serving you again in the future."
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Robert Santoyo

March 4, 2024

5  out of  5
rating by Robert Santoyo
"Daisy was exceptional she was knowledgeable sweet and caring I would definitely refer her to my friends and family! I think she walks on water!!!"
We responded:
"Hi Robert, Thank you so much for your incredible feedback! We are truly touched by your kind words about Daisy and her exceptional service. Daisy is an invaluable member of our team, and we couldn't be prouder of her dedication, knowledge, and caring nature. We are thrilled to hear that she has made such a positive impression on you. Your willingness to refer Daisy to your friends and family is the greatest compliment we could receive. We are grateful for your trust and confidence in our services. Thank you for choosing Floribel Ferreira - State Farm Insurance Agency and for taking the time to share your wonderful experience. We appreciate your support and look forward to serving you, your friends, and your family with the same level of excellence."
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Patrick Pineda

February 23, 2024

5  out of  5
rating by Patrick Pineda
"Floribel is the best! She has provided my family with the most competitive rates. Not only has she saved us a lot of money, but she also continues to offer an unmatched concierge service. I’m so impressed with how organized and efficient the transition from Progressive to State Farm has been. I look forward to continuing business with her 🤍🤍🤍"
We responded:
"Hi Patrick, Thank you so much for your incredible feedback and kind words about Floribel! We are thrilled to hear that she has provided your family with competitive rates and exceptional service. Floribel is truly dedicated to ensuring that our customers receive the best value for their insurance needs. We are delighted to know that she has not only saved you a significant amount of money but also provided an unmatched concierge service. We take pride in making the transition from Progressive to State Farm as seamless as possible, and we are glad to hear that you found it organized and efficient. Thank you for your continued business and trust in Floribel. We value your loyalty and look forward to serving you and your family for many more years to come."
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Elizabeth

February 13, 2024

5  out of  5
rating by Elizabeth
"My agent is Destiny Kouch and I was very happy working with her I couldn't ask for anyone better than she is Destiny doesn't give up on you she stick by your side through the whole process and gets you the best deal that she can I. Highly recommend Destiny and the office she's located.at"